Last updated on December 7th, 2020 at 01:28 pm
Web hosting here in South Africa has come a long way. Since the internet was born, companies have joined in while others are exiting. Among the pioneers in this industry is 1-grid.
Who are they and what are their services and products?
Well, if you are looking for a hosting provider, this is the article for you. I will reveal 7 things you should know about 1-grid.
Let’s jump right in, shall we?
Table of Contents
1-GRID Was founded in 1997
That’s right, Webafrica launched their first client almost 22 years ago, but not. Later on, they were acquired and rebranded to 1-grid the hosting company you know today.
Thinking of all those years, it funny because it means one thing:
This company is older than Facebook, Twitter, and even the iPhone.
But they prefer to look at it in a completely different light. Instead of considering themselves old, they prefer ‘experienced.’
Web hosting packages
1-grid offers two types of hosting:
- Shared Hosting (cPanel hosting)
- .NET hosting (Windows web hosting)
And two types of reseller plans:
- Reseller Linux Hosting (cPanel reseller)
- Reseller Windows hosting (.NET reseller)
The Linux cPanel hosting comes with three packages: Small, Medium, and Large. Understandably, the Large plan comes with better features and costs a bit higher than the three.
You also get free .co.za and .online domain name with the higher package.
No contracts
1-grid decided to chart a completely different route as far as web hosting is concerned.
Instead of tying down their clients with contracts, they have a different approach where you have complete control of the billing cycle. Pay either monthly, quarterly, semi-annually, or annually.
And to make it even better, they are offering discounts to encourage you to commit to a longer period.
For example:
You get 5% off if you opt for a semi-annual billing period and 10% off for the annual plan.
Customer support
The company offers several avenues for you to reach them. They include email, phone, live chat, and submitting tickets.
But there is one problem.
There are several complaints about their response time, especially for those seeking support through online tickets and live chat. One of the reviewers mentioned that he had to wait for hours before receiving the feedback through email.
As such, you should consider either using alternative means to reach them.
1-grid pricing
You should expect to pay between R99 to R239 per month for hosting.
For example:
For the Small hosting plan, it’s going for R99 per month. You get 5GB storage, unlimited email accounts, and host up to 100 domains.
While that may seem attractive, wait until you need an SSL certificate.
Let’s Encrypt is a free SSL. And yes, they don’t sell it. But charge a small configuration fee.
Additional services
In their effort to make your business succeed online, the company has expanded its services and products to include:
- Web design services
- Social media marketing – get customers on the most popular social media platform
- Website builder – where you have access to hundreds of ready-made website templates
- Company registration
1-grid are also committed to ensuring your website has water-tight security. They offer a wide variety of security tools you can use.
1-grid contact details
Here are the contact details for the company:
- Business hours – Monday – Sunday: 8 am to 5 pm
- Telephone number – 021 200 1200
- Email [email protected]
Bonus:
The best alternative to 1grid
Now that you’ve learned more about this company, how about I introduce you to Truehost. We are the cheapest web hosting and domain registration company here in South Africa.
With us, you can host a website from as low as R7 per month. All of our packages come with a free .co.za domain name, so you don’t have to worry about the cost of registration.
Additionally, you get myriad free resources such as email management, DNS management, SEO resources, and tools, etc. Our support is also available 24/7 to help you.
